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PRIVACY POLICY

This privacy notice applies to INNOVEXA OÜ, doing business as Form Assistant Pro ('Form Assistant Pro', 'we', 'us', or 'our'). It explains how and why we collect, store, use, and share ('process') your personal information when you use our Services, including when you:

If you have questions about this notice or your personal data, please contact us at [email protected] before using our Services. If you do not agree with how we handle your data, please do not use the Services.

OVERVIEW

This section summarises the key points of our privacy practices. Full details on each topic are available in the relevant sections below.

1. WHAT INFORMATION DO WE COLLECT?

In short: We collect information that you provide to us directly.

We collect personal information when you register for an account, express interest in our products or Services, participate in activities on the platform, or contact us.

Information you provide directly

The type of personal information we collect depends on how you use our Services. This may include:

We do not process sensitive personal information.

Payment data

If you make a purchase, we collect the payment information needed to process your transaction. Payment data is stored and managed by our payment processor — please review their privacy policy directly for details on how they handle your financial information.

All personal information you provide must be accurate and complete. Please notify us of any changes.

Information collected automatically

In short: Certain technical information — such as your IP address and browser type — is collected automatically when you access our Services.

When you visit, use, or navigate the Services, we automatically collect device and usage data. This does not reveal your identity directly but may include your IP address, browser type and version, operating system, language settings, referring URLs, device identifiers, location information, and data about how you use the Services.

This information is used to maintain the security and performance of the Services and for internal analytics.

We also collect information through cookies and similar technologies. The data collected includes:

2. HOW DO WE USE YOUR INFORMATION?

In short: We use your information to operate and improve the Services, communicate with you, prevent fraud, and comply with legal obligations. In some cases, we may use it for other purposes with your consent.

Specifically, we may process your information to:

3. WHAT LEGAL BASIS DO WE RELY ON?

In short: We only process your personal information when we have a valid legal reason under applicable law.

Under GDPR and UK GDPR, we rely on the following legal bases:

Consent — Where you have given us explicit permission to process your data for a specific purpose. You can withdraw consent at any time.

Contract performance — Where processing is necessary to fulfil our obligations to you or to take steps at your request before entering a contract.

Legitimate interests — Where processing serves our genuine business interests and does not override your rights. Examples include improving our Services, diagnosing technical issues, preventing fraud, and supporting marketing activity.

Legal obligations — Where processing is required to comply with applicable law, respond to regulatory requests, or defend legal claims.

Vital interests — Where processing is necessary to protect the safety of any person.

4. WHO DO WE SHARE YOUR INFORMATION WITH?

In short: We may share your information in specific circumstances as described below.

We may share your personal data in the following situations:

5. DO WE USE COOKIES?

In short: Yes. We use cookies and similar tracking technologies to collect and store data.

We may use cookies, web beacons, and pixels to access or store information about your use of the Services. For details on how these technologies work and how to control them, please refer to our Cookie Policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We retain your information for as long as necessary to fulfil the purposes described in this notice, unless law requires otherwise.

We keep your personal information only for as long as needed for the purposes stated in this notice, unless a longer retention period is required by law. We will not retain your data beyond the period of your active account unless legally required to do so.

When we no longer have a legitimate need to process your data, we will either delete it, anonymise it, or — where that is not immediately possible — isolate it from further processing until deletion can take place.

7. HOW DO WE PROTECT YOUR INFORMATION?

In short: We use technical and organisational safeguards to protect your personal data.

We have implemented reasonable security measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure — electronic transmission over the internet carries inherent risks, and we cannot guarantee absolute protection. You should only access the Services from a secure environment. Transmission of data to and from our Services is at your own risk.

8. DO WE COLLECT DATA FROM MINORS?

In short: We do not knowingly collect data from children under 18.

We do not solicit or market to users under 18 years of age. By using the Services, you confirm you are at least 18 or that you are a parent or guardian consenting to a minor's use. If we discover that we have collected data from a user under 18, we will deactivate the account and delete that data promptly. If you believe we have inadvertently collected data from a minor, please contact us at [email protected].

9. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Depending on your location, you may have significant rights over your personal data, including the right to access, correct, delete, or restrict its use.

If you are located in the EEA, UK, or Switzerland, you have rights under applicable data protection law, including the right to: access your personal data; request corrections or deletion; restrict or object to processing; request data portability; and not be subject to automated decision-making. To exercise any of these rights, contact us using the details in section 12 below.

We will respond to requests in accordance with applicable data protection law. If you are in the EEA or UK and believe we are handling your data unlawfully, you have the right to lodge a complaint with your national data protection authority. Users in Switzerland may contact the Federal Data Protection and Information Commissioner.

Withdrawing consent — If we process your data based on consent, you may withdraw that consent at any time by contacting us or updating your account preferences. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Account information — To update or delete your account information, you can log into your account settings or contact us directly. When you request account deletion, we will remove your data from active systems, though we may retain certain information where required by law or for legitimate operational purposes such as fraud prevention.

Cookie preferences — Most browsers accept cookies by default. You can configure your browser to reject or remove cookies, though this may affect how some parts of the Services work.

For privacy-related questions, contact us at [email protected]

10. DO-NOT-TRACK SIGNALS

Some browsers and mobile operating systems include a Do-Not-Track ('DNT') setting that signals your preference not to have your browsing activity tracked. Because no uniform standard for recognising DNT signals has been established, we do not currently respond to them. If an accepted standard is adopted in the future, we will update this notice accordingly.

11. DO WE UPDATE THIS PRIVACY NOTICE?

In short: Yes, we update this notice as needed to remain compliant with applicable law.

We may revise this privacy notice from time to time. Updated versions will show a revised date and take effect immediately upon publication. For significant changes, we may notify you directly or post a prominent notice on our Website. We encourage you to review this notice regularly.

12. HOW CAN YOU CONTACT US?

If you have questions or comments about this privacy notice, you may email us at [email protected] or write to us at: Harju maakond, Tallinn, Haabersti linnaosa, Päevalille tn 6-15, 13517

13. HOW CAN YOU ACCESS, UPDATE, OR DELETE YOUR DATA?

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To submit such a request, please contact us using the details above.