Form Assistant Pro
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TERMS AND CONDITIONS
AGREEMENT TO THESE LEGAL TERMS

We are INNOVEXA OÜ ('Company', 'we', 'us', or 'our'), a company registered in the Harju maakond, Tallinn, Haabersti linnaosa, Päevalille tn 6-15, 13517.

We operate the website https://form-assistant-pro.com (the 'Site'), the mobile application Form Assistant Pro (the 'App'), and any other related products or services that refer to or link to these legal terms (the 'Legal Terms') (together, the 'Services').

Form Assistant Pro allows its Users to access, fill out, edit, and download various forms ("Forms"). Form Assistant Pro is not affiliated with the IRS, Social Security Administration, U.S. Citizenship and Immigration Services, or any other authority or government body. Forms available on Form Assistant Pro are provided for general informational purposes only and are not a substitute for professional advice (legal, tax, financial, or otherwise) or in-person evaluation. Form Assistant Pro does not provide professional services of any kind and does not act as an agent for any user. No professional-client relationship is formed through use of Form Assistant Pro. You can reach us by phone at +, by email at [email protected], or by mail at Harju maakond, Tallinn, Haabersti linnaosa, Päevalille tn 6-15, 13517.

These Legal Terms form a binding agreement between you (personally or on behalf of an organisation, referred to as 'you') and INNOVEXA OÜ, governing your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to these Legal Terms in full. IF YOU DO NOT AGREE WITH THESE LEGAL TERMS, YOU MUST STOP USING THE SERVICES IMMEDIATELY.

We may post supplemental terms or documents on the Services from time to time, and these are incorporated into these Legal Terms by reference. We reserve the right to modify these Legal Terms at any time at our sole discretion. Changes take effect when we update the 'Last updated' date. It is your responsibility to review these Legal Terms regularly. Continued use of the Services after any changes are posted constitutes your acceptance of the revised terms.

The Services are intended for users who are at least 13 years of age. Minors (generally under 18) must have the permission of and be supervised by a parent or guardian. Minors must have a parent or guardian review and accept these Legal Terms before using the Services.

1. OUR SERVICES

The content and information provided through the Services is not intended for use in any jurisdiction where doing so would violate local law or require us to comply with local registration requirements. Users who access the Services from outside our primary operating jurisdiction do so at their own initiative and are solely responsible for compliance with any applicable local laws.

2. INTELLECTUAL PROPERTY RIGHTS

We own or hold a licence to all intellectual property in the Services, including source code, databases, software, website design, text, images, audio, video, and graphics (collectively, 'Content'), as well as all trademarks, service marks, and logos ('Marks'). This Content and these Marks are protected by copyright and trademark law in the United States and internationally. Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access the Services and download or print portions of the Content solely for your personal, non-commercial use. You may not copy, reproduce, republish, upload, transmit, or commercially exploit any Content or Marks without our prior written consent. If we grant you permission to reproduce any part of our Content, you must credit us as the owner and preserve any copyright or proprietary notices. We retain all rights not expressly granted. Any unauthorised use constitutes a material breach of these Legal Terms and will immediately terminate your right to use the Services. By sending us suggestions, feedback, or other submissions ('Submissions'), you assign all intellectual property rights in those Submissions to us. We may use Submissions for any purpose without compensation to you. You are responsible for ensuring that anything you submit complies with applicable law and these Legal Terms, and you agree to indemnify us for any losses arising from a breach of that responsibility.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all information you provide during registration is accurate, current, and complete; (2) you will keep such information up to date; (3) you have the legal capacity to agree to these Legal Terms; (4) you are at least 13 years old; (5) if you are a minor, you have obtained parental consent; (6) you will not access the Services through automated or non-human means; (7) you will not use the Services for any unlawful purpose; and (8) your use of the Services complies with applicable law. We may suspend or terminate your account if any information you provide is found to be false or incomplete.

4. USER REGISTRATION

Some features of the Services may require you to register an account. You are responsible for keeping your password confidential and for all activity that occurs under your account. We reserve the right to remove or reassign usernames that we deem inappropriate or objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

You agree to provide accurate and complete billing information for all purchases. You also agree to keep this information current, including your email address, payment method, and card expiry date. Applicable taxes may be added to purchases. We may change prices at any time. By placing an order, you authorise us to charge your selected payment method for the total amount due. We reserve the right to correct pricing errors and to refuse, cancel, or limit orders at our discretion, including orders that appear to be placed by resellers or distributors.

6. SUBSCRIPTIONS

Billing and Renewal - Your subscription renews automatically unless you cancel it. By subscribing, you authorise us to charge your payment method on a recurring monthly basis without requiring separate approval for each charge.

48-Hour Trial - New users may access a 2-day trial for $1.00. At the end of the trial period, your account will be charged at the rate of your selected subscription plan.

Cancellation - You may cancel your subscription at any time by contacting us at [email protected] Cancellation takes effect at the end of the current billing period. For questions or concerns about our Services, please email us at [email protected].

Fee Changes - We may adjust subscription pricing from time to time and will communicate any changes to you as required by applicable law.

7. PROHIBITED ACTIVITIES

You may only use the Services for their intended purpose. Commercial use of the Services is not permitted unless we have specifically authorised it.

As a user of the Services, you agree not to:

8. USER GENERATED CONTRIBUTIONS

The Services do not currently offer a public content submission feature. However, if we provide areas where you can submit content — including text, images, audio, video, or other material (collectively, 'Contributions') — such Contributions may be visible to other users or third-party sites and will be subject to our Privacy Policy. By submitting Contributions, you represent and warrant that they do not infringe any third-party intellectual property rights; you have all necessary rights and permissions to submit them; you have obtained consent from any identifiable individuals featured; they are accurate and not misleading; they do not constitute unsolicited advertising or spam; they are not offensive, obscene, or otherwise objectionable; they do not harass, threaten, or demean any person; they do not violate any applicable law, including laws protecting minors; and they do not contain discriminatory language. Any Contributions that violate these terms may result in termination or suspension of your access to the Services.

9. CONTRIBUTION LICENCE

By submitting feedback or suggestions about the Services, you grant us the right to use and share that feedback for any purpose without compensation to you. You retain ownership of your Contributions. We do not claim ownership of anything you submit. We are not liable for any statements or content within your Contributions, and you are solely responsible for them. You agree to hold us harmless from any claims arising from your Contributions.

10. GUIDELINES FOR REVIEWS

Where we provide areas on the Services for user reviews, the following rules apply: (1) only post reviews based on your own direct experience; (2) do not use abusive, offensive, or profane language; (3) do not include discriminatory content based on race, religion, gender, age, or other characteristics; (4) do not reference illegal activity; (5) do not post negative reviews if you are affiliated with a competing service; (6) do not draw conclusions about the legality of anyone's conduct; (7) do not post false or misleading statements; and (8) do not organise campaigns to inflate or suppress reviews. We may accept, reject, or remove any review at our discretion. By posting a review, you grant us a perpetual, royalty-free, worldwide licence to reproduce, display, modify, and distribute that review in any medium.

11. MOBILE APPLICATION LICENCE

Use Licence - If you access the Services via the App, we grant you a limited, revocable, non-exclusive, non-transferable right to install and use the App on devices you own or control, strictly in accordance with these Legal Terms. You may not: (1) decompile, disassemble, or reverse-engineer the App; (2) modify or create derivative works based on the App; (3) violate any applicable laws in connection with your use; (4) remove any proprietary notices from the App; (5) use the App for commercial purposes not intended by its design; (6) make the App available over a shared network for multiple users; (7) use the App to create a competing product or service; (8) send automated queries or unsolicited messages through the App; or (9) use our intellectual property in any other application or distribution without permission.

Apple and Android Devices - If you obtain the App through the Apple App Store or Google Play, the following also applies: (1) the licence granted is limited to use on devices running Apple iOS or Android, subject to the applicable distributor's terms; (2) we are responsible for maintenance and support of the App as described in these Legal Terms; (3) if the App fails to meet applicable warranties, you may notify the relevant distributor for a potential refund of the purchase price, after which the distributor has no further warranty obligation; (4) you confirm that you are not located in a US-embargoed country and are not on any US government restricted-parties list; (5) you must comply with any applicable third-party terms when using the App; and (6) Apple and Google are third-party beneficiaries of the mobile application licence terms and may enforce them against you.

12. SERVICES MANAGEMENT

We reserve the right, though not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against users who violate applicable law or these Legal Terms; (3) restrict, disable, or remove any Contributions at our discretion; (4) remove files or content that are excessively large or place undue strain on our systems; and (5) otherwise manage the Services in a manner that protects our rights and supports their proper operation.

13. PRIVACY POLICY

We take data privacy seriously. Please review our Privacy Policy, which is incorporated into these Legal Terms. By using the Services, you agree to be bound by it. The Services are hosted in the United Kingdom. If you access the Services from a region with different data protection laws, you consent to your data being transferred to and processed in the United Kingdom.

14. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services. WE RESERVE THE RIGHT TO DENY ACCESS TO THE SERVICES, SUSPEND, OR TERMINATE YOUR ACCOUNT AT ANY TIME AND FOR ANY REASON WITHOUT NOTICE OR LIABILITY, INCLUDING FOR BREACH OF THESE LEGAL TERMS OR APPLICABLE LAW. If your account is terminated, you may not register a new account under any name without our permission. We also reserve the right to pursue appropriate legal remedies in connection with any such termination.

15. MODIFICATIONS AND INTERRUPTIONS

We may change, remove, or suspend any part of the Services at any time without notice and without liability to you. We cannot guarantee that the Services will always be available. Maintenance, technical issues, or other factors may cause interruptions or errors. We are not liable for any loss or inconvenience caused by unavailability of the Services. Nothing in these Legal Terms obligates us to maintain the Services or release updates.

16. GOVERNING LAW

These Legal Terms are governed by the laws of the United Kingdom. The United Nations Convention on Contracts for the International Sale of Goods does not apply. If you are an EU consumer, you retain the protections provided by the mandatory laws of your country of residence. Both parties agree to the non-exclusive jurisdiction of the Courts of England and Wales, meaning you may bring a claim in the UK or in your EU country of residence.

17. DISPUTE RESOLUTION

The European Commission provides an online dispute resolution platform for consumers. If you would like to bring any matter to our attention, please contact us directly.

18. CORRECTIONS

The Services may occasionally contain typographical errors, inaccuracies, or outdated information. We reserve the right to correct any such errors and to update information on the Services at any time without prior notice.

19. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES — EXPRESS OR IMPLIED — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS. WE ACCEPT NO LIABILITY FOR (1) ERRORS IN CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE; (3) UNAUTHORISED ACCESS TO OUR SERVERS OR YOUR DATA; (4) INTERRUPTIONS TO THE SERVICES; (5) MALWARE OR SIMILAR HARMFUL CODE INTRODUCED THROUGH THE SERVICES BY THIRD PARTIES; OR (6) LOSS OR DAMAGE RESULTING FROM CONTENT POSTED ON OR TRANSMITTED THROUGH THE SERVICES. WE DO NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY THIRD-PARTY PRODUCTS OR SERVICES ADVERTISED OR LINKED THROUGH THE SERVICES.

20. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES, INCLUDING LOSS OF PROFITS, REVENUE, OR DATA. IN ALL CASES, OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWO (2) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON LIABILITY, SO THESE RESTRICTIONS MAY NOT APPLY TO YOU IN FULL.

21. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless INNOVEXA OÜ and its affiliates, officers, agents, partners, and employees from any claims, damages, losses, or expenses — including reasonable legal fees — arising from: (1) your use of the Services; (2) your breach of these Legal Terms; (3) your violation of any third party's rights, including intellectual property rights; or (4) any harmful action you take against another user of the Services. We reserve the right to assume control of the defence of any claim subject to indemnification, at your expense.

22. USER DATA

We retain certain data you transmit through the Services as necessary to operate them. While we carry out regular data backups, you are solely responsible for any data you submit or that relates to your activity on the Services. We are not liable for any loss or corruption of that data, and you waive any claims against us arising from such loss or corruption.

23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Using the Services — including visiting the Website, sending emails, and completing online forms — constitutes electronic communication. You consent to receiving electronic communications from us and agree that agreements, notices, and disclosures delivered electronically satisfy any requirement that they be provided in writing. YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, AND RECORDS. You waive any requirements under applicable law for original written signatures or non-electronic records.

24. MISCELLANEOUS

These Legal Terms, together with any policies or rules posted on the Services, constitute the entire agreement between you and us. Our failure to enforce any provision of these Legal Terms does not constitute a waiver of that provision. If any provision is found to be unlawful or unenforceable, it will be removed from these Legal Terms without affecting the remaining provisions. These Legal Terms do not create any employment, agency, or partnership relationship between you and us. You agree that these Legal Terms will not be construed against us on the basis that we drafted them.

25. REFUND POLICY

This refund policy applies to all purchases made on this website, including subscriptions and digital products.

For Subscriptions: You may request a refund within fourteen (14) calendar days of the purchase date if you are unsatisfied with the Services for any reason. If approved, a pro-rated refund will be issued for the unused portion of the subscription period. Requests received after the 14-day window will not be eligible for a refund.

For Digital Products: All digital products, including eBooks and completed forms, are non-refundable once purchased and delivered. By completing a purchase of a digital product, you acknowledge and accept this no-refund policy.

26. REFUND ELIGIBILITY CONDITIONS

To qualify for a refund, all of the following conditions must be met:

If any of these conditions are not met, we reserve the right to decline the refund request. Note that error messages caused by incorrect setup or configuration on the user's side do not qualify as service malfunction. Refund eligibility applies to subscriptions only — digital products are not refundable under any circumstances.

27. ANTI-MONEY LAUNDERING (AML) POLICY

We are committed to ensuring that our platform is used only for lawful purposes and to maintaining compliance with applicable laws and regulations. Although we do not provide financial services, we take active steps to prevent our platform from being used for money laundering, terrorist financing, or other illicit activity.

User Identification and Verification

We may collect and verify basic information from users to help prevent fraudulent use of the platform. This may include:

This information is used solely for identity verification and legal compliance purposes.

Prohibited Uses

The following activities are strictly prohibited on our platform:

Monitoring and Enforcement

We monitor user activity for patterns that may suggest misuse of the platform. If we identify suspicious behaviour, we may take one or more of the following steps:

Cooperation with Authorities

We will cooperate with law enforcement and regulatory bodies where legally required. Upon receipt of a formal request made in accordance with applicable law, we will provide relevant information as required.

Risk-Based Approach

We apply a risk-based approach to identifying and addressing potential misuse. This includes evaluating user behaviour, geographic location, and other relevant factors to assess risk and take proportionate action where necessary.

Privacy and Data Protection

All personal data collected in connection with this policy is handled in accordance with our Privacy Policy and applicable data protection legislation.

Policy Updates

We may update this AML Policy periodically. Updates will be posted on our website. We encourage you to review this policy from time to time. By using our platform, you agree to comply with this policy. Violations may result in account suspension or termination.

28. CONTACT US

To raise a complaint about the Services or to request more information about how they work, please contact us at: [email protected]